Cancellation policy
Cancellation Policy
At Ovii, we strive to offer flexible purchasing options, including subscriptions. Below is our policy on how you can modify or cancel these purchases.
Order Modifications
Any modifications to an order must be made before the order is processed. Once an order has been processed, we are unable to make changes.
Subscriptions
When you purchase a subscription, you’ll receive repeat deliveries based on the frequency and duration you select. Your payment details will be stored securely, and you will be charged for each scheduled delivery unless you choose to pay in advance.
• Some subscriptions may auto-renew at the end of their term. If you do not wish to renew, you can cancel at any time.
• You can modify or cancel your subscription anytime through the link provided in your order confirmation email.
• Please refer to our Returns Policy for details on refunds related to subscriptions.
For any questions regarding modifications or cancellations, feel free to reach out to our Customer Support Team at support@ovii.com.